Resolve Windows 10 or update issues on an HP computer or printer — Click here. Check our tips and fixes! Serial number:. Product number:. Warranty end date:. Warranty removed from product: This product was designated to be returned to HP.
|Published (Last):||15 February 2018|
|PDF File Size:||15.94 Mb|
|ePub File Size:||12.22 Mb|
|Price:||Free* [*Free Regsitration Required]|
Are you working from home? Issue The printer is working, but printed output shows streaks or lines. The lines are perpendicular to the direction the paper moved through the printer and parallel to the movement of the cartridges during printing. Figure : Defect, with the direction the paper moved through the printer indicated. Step one: Check the ink levels.
Figure : Estimated ink levels - both cartridges low. Lines or streaks always appear in printouts when the cartridges begin to run out of ink. Replace print cartridges that are out of ink or low on ink. Step two: Check the print settings.
In the software application you are trying to print from, click File and then click Print. The Print dialog box opens. Verify that your printer is selected and then click Properties. The printer Properties dialog box opens. In the What do you want to do? The What do you want to do? Print quality : If you are unhappy with the quality of your printouts, try increasing the print quality. To print more quickly, try decreasing the print quality. Paper type : If one of the options matches your paper type exactly, choose it rather than Automatic.
Additional options: click the Basics tab, then click Advanced Features. The Advanced Features window opens. Ink volume : Adjusts the amount of ink printed on a page. For lighter images less ink , drag the slider to the left. For darker images more ink , drag the slider to the right. The lighter the ink volume, the faster the printout will dry. Dry time : Provides extra drying time for slow-drying printouts. Drag the slider to the left for less drying time, or to the right for more drying time.
The printer will hold onto the printout until the dry time has elapsed. Step three: Run the clean print cartridges utility Open the printer Toolbox.
Click the Printer services button. The Toolbox is displayed. Step four: Print a self-test page If the steps above have not helped, print and evaluate a self-test page to determine if the cartridges or printer is causing the problem.
Open the printer Toolbox. Click the Print a Test Page button, and then follow the onscreen instructions. Step five: Note which cartridges printed which areas of the self-test page. You must identify which cartridge printed which part of the self-test report, so that if you find defects on the report, you will know which cartridge is the problem.
Note though that different combinations of print cartridges can be installed in your printer, and different cartridge combinations print different patterns.
Your self-test report may not look exactly like the picture below, but the right and left cartridges will print in the same areas of the report no matter which cartridges are installed.
Figure : Self-test report layout the patterns in each area may look slightly different on your report. Step six: Look for defects. In general, if the printer and print cartridges are working properly, the patterns which look like grids of lines should contain few or no missing lines.
Also, the colors of the patterns and bars should be approximately the same as the color dots on the print cartridge label. Unless your monitor is calibrated, the colors will not be correct.
Instead, compare the colors on the page to the colors dots on the print cartridge label. While the color dots may not be perfectly accurate, they are likely to be more accurate than the colors on the monitor. Missing lines or streaked bars If a pattern shows more than a few missing lines, or a bar is streaked, that print cartridge is not functioning properly. Figure : The left cartridge shows missing lines and a streaked bar - the cartridge is not functioning properly.
If your test page shows missing lines or streaked bars, click here to continue troubleshooting. Color mix If the color of the patterns or bars is very different from the color dots on the cartridge label, the cartridge is not functioning properly. Figure : The color of one of the left cartridge bars is very different from the color on the cartridge label - the cartridge is not functioning properly. If your test page shows colors that are very different from the colors on the cartridge label, click here to continue troubleshooting.
Missing colors If any of the color blocks or patterns is entirely missing, the cartridge is not functioning properly. Figure : Missing color - the yellow pattern and bar is missing from example 2 below. If any of the patterns or color blocks is entirely missing, click here to continue troubleshooting. Ink smears If the test page shows smeared ink, you may need to clean your cartridges.
Figure : Smeared ink. If your test page shows smeared ink, click here to continue troubleshooting. Step seven: If you saw no defects.
If there were no defects on the diagnostic page, the cartridges and printer are probably working correctly. Click here to continue troubleshooting. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Loading Results. The Virtual Agent is currently unavailable.
Please try again shortly. Need help troubleshooting? Just ask. Try asking HP's Virtual Agent. Session timed out. Your session on HP Customer Support has timed out. Please sign back in to continue Sign in. Complementary Content.
HP Deskjet D4160 Printer Manuals
Make sure you have the latest Catalina version Check now. Check our tips and fixes! Serial number:. Product number:.
HP Deskjet D4160 Printer User Manual – Download
If you regularly print documents for your business, you'll need to perform frequent maintenance to keep your printouts sharp and clear. Over time, dried ink and dust can clog the ink nozzles and cause streaks or blank spaces on the paper. HP Deskjet printers have a built-in process that cleans dried ink from inside the cartridges, which may eliminate missing lines or dots on your printouts. If you notice ink streaks after printing, you'll need to manually clean the cartridges to remove any external debris. Turn on the HP Deskjet printer and lift the cover. When the ink cartridges move to the center of the printer, unplug the power cord and lift the cartridges out of the printer. Set the ink cartridges wide side down on a piece of paper.
HP Deskjet D4160 manuals